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Service & Support

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Service & Support


  • Quick-Start & Operational Support 
    User-Centric Manuals: Every piece of Fluiomet equipment comes with a comprehensive Step-by-Step Operation Manual. We ensure your team can start production with minimal training.
    Digital Resource Access: In addition to the physical manual, we provide digital versions and video tutorials (upon request) to help your operators master the equipment quickly.

  • Quality Assurance & Warranty
    Full Coverage: We stand behind our engineering with a 12-month quality guarantee.
    Rapid Parts Replacement: Should any component fail due to non-human factors during the warranty period, Fluiomet will ship genuine replacement parts via international express delivery (DHL/FedEx/UPS) at no extra cost to you. Our goal is to minimize your downtime.

  • 24/7 Global Technical Assistance 
    Always Connected: Our factory engineers are available for lifelong technical consultation. Whether it's a routine query or urgent troubleshooting, we are here to help.
    Multi-Channel Support: Reach us anytime via Skype, Email, or WhatsApp/Phone.
    Response Commitment: We guarantee a professional response within 24 hours to ensure your project stays on track.

 

 

 

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